Marketing, Brand, and Product Management at Melaleuca, The Wellness Company

*To respect confidentiality, I have kept this page minimal.

I began my employment at Melaleuca in January 2024 as an International Marketing Analyst. Although the title assumes that I would primarily take on data analysis and marketing strategy, I later found that the role was a bit misleading…in a good way?

Headquarters

Headquarters

Idaho Falls, ID, USA

Founded

Founded

1985

Industry

Industry

Consumer Packaged Goods

Revenue

Revenue

> $2 billion (2025)

Company size

Company size

5,200

TLDR

TLDR

As an International Marketing Analyst for Melaleuca’s Mexico market, I oversee a wide range of responsibilities including product strategy, project management, and event coordination. My role involves building and maintaining operational infrastructure, owning and overseeing certain product brands, planning and executing marketing campaigns, managing web content and customer communications, and ensuring regulatory compliance. I work cross-functionally to build a case for, propose, and support product launches, develop localized messaging, and lead in-market initiatives that drive engagement and growth.

Roles & Responsibilities

Roles & Responsibilities

📈 Marketing Strategy & Operations – Mexico Market

As part of a small team, I help manage all marketing operations and strategy for the Mexico market. Each team member owns a set of product brands and is responsible for ensuring their success across the entire pipeline — from launch to performance tracking and promotions.

Key responsibilities include:

  • Staying compliant with evolving regulations to prevent customs or border issues

  • Analyzing sales data and inventory to track performance and product health

  • Gathering insights through customer feedback and surveys

  • Monitoring global and in-market competitors to identify opportunities

🛠 Bringing Structure to Complexity To improve team efficiency, I redesigned our promotion and product launch calendar to be dynamic and self-organizing. This new system allows each entry to hold detailed information — turning it into a single source of truth that integrates seamlessly into each team member’s workflow and reduces communication gaps.


📈 Marketing Strategy & Operations – Mexico Market

As part of a small team, I help manage all marketing operations and strategy for the Mexico market. Each team member owns a set of product brands and is responsible for ensuring their success across the entire pipeline — from launch to performance tracking and promotions.

Key responsibilities include:

  • Staying compliant with evolving regulations to prevent customs or border issues

  • Analyzing sales data and inventory to track performance and product health

  • Gathering insights through customer feedback and surveys

  • Monitoring global and in-market competitors to identify opportunities

🛠 Bringing Structure to Complexity To improve team efficiency, I redesigned our promotion and product launch calendar to be dynamic and self-organizing. This new system allows each entry to hold detailed information — turning it into a single source of truth that integrates seamlessly into each team member’s workflow and reduces communication gaps.


📈 Marketing Strategy & Operations – Mexico Market

As part of a small team, I help manage all marketing operations and strategy for the Mexico market. Each team member owns a set of product brands and is responsible for ensuring their success across the entire pipeline — from launch to performance tracking and promotions.

Key responsibilities include:

  • Staying compliant with evolving regulations to prevent customs or border issues

  • Analyzing sales data and inventory to track performance and product health

  • Gathering insights through customer feedback and surveys

  • Monitoring global and in-market competitors to identify opportunities

🛠 Bringing Structure to Complexity To improve team efficiency, I redesigned our promotion and product launch calendar to be dynamic and self-organizing. This new system allows each entry to hold detailed information — turning it into a single source of truth that integrates seamlessly into each team member’s workflow and reduces communication gaps.


💻 Digital Channel Management & Communication

I manage our digital communication channels to support the success of product launches and promotions. This includes:

  • Maintaining consistent messaging across WhatsApp, email, and our website

  • Ensuring timely updates and fresh content tailored to our market

🧩 Creating Cross-Channel Structure Since joining the team, I’ve developed multiple tracking systems using Excel and Smartsheet to streamline collaboration across departments and channels. These systems:

  • Centralize key workflows and timelines

  • Make shared assets easier to find and reuse

  • Help the team avoid redundant tasks and stay aligned across touchpoints

💻 Digital Channel Management & Communication

I manage our digital communication channels to support the success of product launches and promotions. This includes:

  • Maintaining consistent messaging across WhatsApp, email, and our website

  • Ensuring timely updates and fresh content tailored to our market

🧩 Creating Cross-Channel Structure Since joining the team, I’ve developed multiple tracking systems using Excel and Smartsheet to streamline collaboration across departments and channels. These systems:

  • Centralize key workflows and timelines

  • Make shared assets easier to find and reuse

  • Help the team avoid redundant tasks and stay aligned across touchpoints

💻 Digital Channel Management & Communication

I manage our digital communication channels to support the success of product launches and promotions. This includes:

  • Maintaining consistent messaging across WhatsApp, email, and our website

  • Ensuring timely updates and fresh content tailored to our market

🧩 Creating Cross-Channel Structure Since joining the team, I’ve developed multiple tracking systems using Excel and Smartsheet to streamline collaboration across departments and channels. These systems:

  • Centralize key workflows and timelines

  • Make shared assets easier to find and reuse

  • Help the team avoid redundant tasks and stay aligned across touchpoints

📦 Product Management

Working in consumer packaged goods means constantly juggling critical operational details — from product expirations and shifting international regulations to distribution issues, website bugs, vendor relationships, and market-specific trends. These factors all require our team’s input and directly shape decisions around promotions, messaging, and customer engagement. Navigating these challenges has strengthened my skills as both a project manager and communicator.

Orders to restock our props for product photography

📸 Master List in Action: Prop Inventory & Photoshoot Coordination My SKU Master List quickly became an essential tool in my daily workflow — especially when a rare opportunity arose to join a US-based product photoshoot. Our Mexico market hadn't refreshed its product photography in years, and with limited time and a reduced team, I saw a chance to make a meaningful impact.

  • Maintaining consistent messaging across WhatsApp, email, and our website

  • Ensuring timely updates and fresh content tailored to our market

🧱 Building Systems from Scratch

Because of outdated systems, we didn’t have access to a complete, validated list of live SKUs for the Mexico market. I took the initiative to:

  • Contact multiple departments to gather fragmented product data

  • Manually cross-check and verify each SKU’s presence on the website

  • Categorize products by type and add pricing and SKU details

  • Build a Master List using formulas and conditional formatting for cross-referencing and validation

This tool became a trusted reference for the team and improved accuracy in marketing, reporting, and planning.

To move fast, I:

  • Duplicated the Master List to create a real-time Product Prop Inventory Tracker

  • Audited our existing props, marked what was missing, and prioritized replacements

  • Used Excel formulas to automatically generate a clean order list

  • Ordered product components (empty bottles, lids, labels) instead of full products to significantly cut costs

  • Assembled the props myself, ensuring every item was photoshoot-ready

  • Included upcoming 2026 launches, allowing us to capture future-ready assets

Despite being short-staffed, I coordinated closely with the production team, tracked all inventory, and ensured every needed prop was accounted for — all while saving the company approximately $1,800.

📦 Product Management

Working in consumer packaged goods means constantly juggling critical operational details — from product expirations and shifting international regulations to distribution issues, website bugs, vendor relationships, and market-specific trends. These factors all require our team’s input and directly shape decisions around promotions, messaging, and customer engagement. Navigating these challenges has strengthened my skills as both a project manager and communicator.

Orders to restock our props for product photography

📸 Master List in Action: Prop Inventory & Photoshoot Coordination My SKU Master List quickly became an essential tool in my daily workflow — especially when a rare opportunity arose to join a US-based product photoshoot. Our Mexico market hadn't refreshed its product photography in years, and with limited time and a reduced team, I saw a chance to make a meaningful impact.

  • Maintaining consistent messaging across WhatsApp, email, and our website

  • Ensuring timely updates and fresh content tailored to our market

🧱 Building Systems from Scratch

Because of outdated systems, we didn’t have access to a complete, validated list of live SKUs for the Mexico market. I took the initiative to:

  • Contact multiple departments to gather fragmented product data

  • Manually cross-check and verify each SKU’s presence on the website

  • Categorize products by type and add pricing and SKU details

  • Build a Master List using formulas and conditional formatting for cross-referencing and validation

This tool became a trusted reference for the team and improved accuracy in marketing, reporting, and planning.

To move fast, I:

  • Duplicated the Master List to create a real-time Product Prop Inventory Tracker

  • Audited our existing props, marked what was missing, and prioritized replacements

  • Used Excel formulas to automatically generate a clean order list

  • Ordered product components (empty bottles, lids, labels) instead of full products to significantly cut costs

  • Assembled the props myself, ensuring every item was photoshoot-ready

  • Included upcoming 2026 launches, allowing us to capture future-ready assets

Despite being short-staffed, I coordinated closely with the production team, tracked all inventory, and ensured every needed prop was accounted for — all while saving the company approximately $1,800.

📦 Product Management

Working in consumer packaged goods means constantly juggling critical operational details — from product expirations and shifting international regulations to distribution issues, website bugs, vendor relationships, and market-specific trends. These factors all require our team’s input and directly shape decisions around promotions, messaging, and customer engagement. Navigating these challenges has strengthened my skills as both a project manager and communicator.

Orders to restock our props for product photography

📸 Master List in Action: Prop Inventory & Photoshoot Coordination My SKU Master List quickly became an essential tool in my daily workflow — especially when a rare opportunity arose to join a US-based product photoshoot. Our Mexico market hadn't refreshed its product photography in years, and with limited time and a reduced team, I saw a chance to make a meaningful impact.

  • Maintaining consistent messaging across WhatsApp, email, and our website

  • Ensuring timely updates and fresh content tailored to our market

🧱 Building Systems from Scratch

Because of outdated systems, we didn’t have access to a complete, validated list of live SKUs for the Mexico market. I took the initiative to:

  • Contact multiple departments to gather fragmented product data

  • Manually cross-check and verify each SKU’s presence on the website

  • Categorize products by type and add pricing and SKU details

  • Build a Master List using formulas and conditional formatting for cross-referencing and validation

This tool became a trusted reference for the team and improved accuracy in marketing, reporting, and planning.

To move fast, I:

  • Duplicated the Master List to create a real-time Product Prop Inventory Tracker

  • Audited our existing props, marked what was missing, and prioritized replacements

  • Used Excel formulas to automatically generate a clean order list

  • Ordered product components (empty bottles, lids, labels) instead of full products to significantly cut costs

  • Assembled the props myself, ensuring every item was photoshoot-ready

  • Included upcoming 2026 launches, allowing us to capture future-ready assets

Despite being short-staffed, I coordinated closely with the production team, tracked all inventory, and ensured every needed prop was accounted for — all while saving the company approximately $1,800.

Other Result Examples

Other Result Examples

$0.50

Savings per spray bottle crossing Mexico border from changing labels

≈ $3,500 per year

>600%

Sales vs forecast on promotions by finding opportunities through sales and movement data analysis

+4,400

WhatsApp subscribers since creation of the channel (2024 Q4)

2025 Mexico Launch Event

During the planning of our 2025 Launch Event, I created a to-scale blueprint of the rooms in the venue where we were going to conduct the event using Figma. We used the editable layout to plan the setup of our Product Experience room so we could effectively control the flow of traffic and use our limited resources thoughtfully to fill the room and provide customers a smooth experience.

After collecting the feedback from the event, although the Product Experience was the smallest part, it was consistently praised and stood out as being the favorite part of the event for our customers.

Mexico Event Photos

"He was a huge help for our team while in Mexico for our event in March. He was willing to stay behind with me and help take down all of our product hall/experience center area as well as putting in late hours with the event itself. He was leading one of our experience centers and his team loved having him around."

Todd Jensen

MK Sr. International Marketing Manager

Conclusion

These experiences have taught me the value of structure, clarity, and proactive problem-solving in a fast-paced, detail-heavy environment. By building systems from scratch, improving cross-functional collaboration, and staying adaptable to shifting demands, I’ve not only helped streamline operations but also strengthened my skills as a strategic thinker and communicator. I take pride in creating tools and processes that empower teams, support growth, and turn complexity into clarity.